rybikowsk Posted February 1, 2007 Share Posted February 1, 2007 I am going to share my ordeal in ordering parts from kanters.1949 22nd series delux 8 autolight dist.My first order with them was for a owners manual,twenty five dollars, that went fine.my next order placed on nov22,2006 did not go well I had ordered a door window in about a month it arrived it was perfect, that is the end of the good stuff.I ordered a tune up kit.dist cap points rotor button and spark plugs, I did not get the spark plugs for two months, I could have gotten them at napa in two days,my order with kanter was a way of saying thanks for trying to supply packard parts. A couple of days ago I went to install the parts, there was a note with instructions on using the improper set of points they had sent. I would have had to grind down one of the point screws to keep it from impeading movement of the point arm, I can see some people installing these so called substitute points, and not understanding what was keeping the car from starting.I cleaned up my old points and put them back now to the new rotor button. It had a very sloppy fit it could be moved on the horz about an eight of an inch either way. I cleaned up the old rotor and put it back. next the kanter dist cap. It had a fixed center carbon instead of the spring loaded one it was supposed to have.the fixed center post dist caps are for a rotor button that has a flat sping on the top of it.the packard does not, it uses a sping loaded center post. I have heard nothing from kanter after sending them a email this is the worst experiance I have had in ove a half century of ordering auto parts. a dam shame, michael r. <img src="http://forums.aaca.org/images/graemlins/mad.gif" alt="" /> Link to comment Share on other sites More sharing options...
Guest imported_Speedster Posted February 1, 2007 Share Posted February 1, 2007 Yes, since good original type parts are getting more difficult to Find, Substitution will be more prevalent in the future. It's 'Only gonna get Worse'. <img src="http://forums.aaca.org/images/graemlins/crazy.gif" alt="" /> Another 10 years and we will probably have to hand make all our Own parts. <img src="http://forums.aaca.org/images/graemlins/crazy.gif" alt="" /> Link to comment Share on other sites More sharing options...
Packard8 Posted February 1, 2007 Share Posted February 1, 2007 Bummer?. I haven?t ordered from Kanter in quite a while, but past experience has been good. They definitely should have posted that it was not a direct replacement before accepting the order.Did you check BigKev?s Xref website? When you have a part #, sometimes it?s amazing what some of the older parts jobbers have in stock! I have a local NAPA store that is not afraid to spend a few minutes and call the warehouse for my oddball stuff. If you do go to NAPA and you have an AAA membership, be sure to ask for the AAA discount. Link to comment Share on other sites More sharing options...
Guest JT Posted February 1, 2007 Share Posted February 1, 2007 My local NAPA had 10mm AC plugs(M-8),Echlin cap (AL-66)and rotor(AL-65) in stock for my car. I don't think they had the points available though.You can still find plenty of nos ignition parts on ebay.When buying parts from the various Packard suppliers I always ask if it's an nos part or a new replacement. I still prefer to buy nos in most things. Link to comment Share on other sites More sharing options...
Guest BigKev Posted February 1, 2007 Share Posted February 1, 2007 They had the points for my '54 in stock at Napa. Link to comment Share on other sites More sharing options...
Clipper47 Posted February 1, 2007 Share Posted February 1, 2007 Mike, I have a box of 10 sets of points for the Autolite in my Packard. I will check the numbers to see if they fit yours also and if so I will send you a couple of sets on the house. <img src="http://forums.aaca.org/images/graemlins/smile.gif" alt="" />I also have had very good luck finding things for my Packard at NAPA. One store used to be an independent and is now a NAPA. A few weeks ago I went in looking for bulbs for my Trippe lights which are 6 volt #1137 with 33 candlepower. The girl behind the counter looked in her computer and said "We have them in stock." She departed and a few moments came back with a box of 12 blew the dust off the top and said "How many do you want?" I know that The AACA moderators don't like negative comments about specific suppliers but I think it is safe to say that on occasion I have been less than satisfied with Kanter. Link to comment Share on other sites More sharing options...
Peter J.Heizmann Posted February 2, 2007 Share Posted February 2, 2007 Dave and folks,I am sending Kanter an e-mail to address the issues presented within this thread.Asking that no one post any more negative comments for 1-2 days to see if Kanter responds.Appreciate your cooperation,Peter J... <img src="http://forums.aaca.org/images/graemlins/grin.gif" alt="" /> Link to comment Share on other sites More sharing options...
Guest imported_Packards1 Posted February 2, 2007 Share Posted February 2, 2007 I think the best thing to do is call them and explain your issues. I am sure they will take care of it. Link to comment Share on other sites More sharing options...
Guest imported_PackardV8 Posted February 2, 2007 Share Posted February 2, 2007 Has anyone ever wondered WHY certain vendors with most impressive catalougs never list part numbers in the cataloug??? Think about it. Link to comment Share on other sites More sharing options...
Guest imported_PackardV8 Posted February 2, 2007 Share Posted February 2, 2007 Ribokowski, Have u tried any of the X-ref threads here and at Packardinfo.com to see if there is a listing for the parts in question???? Link to comment Share on other sites More sharing options...
Clipper47 Posted February 2, 2007 Share Posted February 2, 2007 <div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">Has anyone ever wondered WHY certain vendors with most impressive catalougs never list part numbers in the cataloug??? </div></div>Or ship the part that would fit in a letter envelope in a 2' square cardboard box with catalogues you didn't ask for or need? Link to comment Share on other sites More sharing options...
Guest BigKev Posted February 2, 2007 Share Posted February 2, 2007 I'm a big fan of trying to find modern, over the counter compatible parts that you can pick up at Napa, AutoZone etc. Because if you are out on a roadtrip and something like that goes south on you, Napa is going to be a lot closer than a mail-order supply company.Now that being said, there are of course only parts that are available from the Packard Part houses. I think they generally do a good job of suppling parts to the hobby and also arranging to get some out of production parts re-produced.But I think if you need any Delco, Autolite, Wagener or any non-Packard made service part, that we should be able to find a X-Ref that is available over the counter.I wouldnt want to pay $30 for a Distro Cap that I can get from Napa for $10 when it is from the exact same manufacturer. I think you find this with brake parts such as wheel cylinders, and master cyliders also. I bought a Wagner Master Cylinder for my '54 from Napa and it was spot-on an exact duplicate of the original 50 year old one. So it was cheaper to buy a new one from Napa, then to try to rebuild the old rusted one.If you dont have the time to research the parts against what is available at over the counter part stores, then I can see where ordering from the Mail Order places and paying a little more is helpful beacuse they have done the research for you. But for my rebuild, I have more time than I do money, so every nickle I can save on one part, allows me to buy the next part I need.Just my $.02I have tried to add every modern X-ref part that I have found in my travels to the X-Ref on the PackardInfo site to make it easier for that next Packard Owner needing help, and I encourage others to do the same. Link to comment Share on other sites More sharing options...
Restorer32 Posted February 2, 2007 Share Posted February 2, 2007 The other issue here is price. The Kanter brothers generally try to compete on the basis of price and have done quite a good job of providing a wide range of parts at generally modest prices. Kinda the WalMart of old car parts. If you shop solely on the basis of price then you should expect to receive parts built solely with price in mind. Suprising though how many basic rebuild parts are available thru your local NAPA or other parts house. We always try them first. Link to comment Share on other sites More sharing options...
West Peterson Posted February 2, 2007 Share Posted February 2, 2007 I've found them to be very cooperative. In one case, I didn't even tell them I had a problem, but they discovered that one of the parts that I bought from them was not the right size. I had just assumed it was made oversized, so that it could be shortened to fit my purposes. That was not the case, and they said they were going to be changing the specifications for future peices. In another case, they were out of stock on a certain item, so I found and purchased it from another source. I didn't realize that I was supposed to inform them that I no longer needed it from them, so once they got the item, it was shipped to me. When I told them what I had done, they said to just send it back. Link to comment Share on other sites More sharing options...
K8096 Posted February 2, 2007 Share Posted February 2, 2007 One thing I'll mention here is Kanter wants around $25 each for wheel cylinders for my '55 400, then I found them at Auto Zone for $7.99 each & sent the ones from Kanter back to them. Most tune up parts for 1950's & newer cars are still available off the shelf at NAPA. Link to comment Share on other sites More sharing options...
Guest imported_49packard Posted February 2, 2007 Share Posted February 2, 2007 Evidently the Napa here is not as cooperative as others-first question always is who makes Packard? Link to comment Share on other sites More sharing options...
Guest JT Posted February 2, 2007 Share Posted February 2, 2007 That question is probably pretty typical and it helps to do as much research on the part you're looking for in advance of the visit to the parts store. If you have some part numbers a lot of times they can cross reference. Also carry the old part with you if possible. Sometimes you get lucky and find a parts guy who is really interested in your project and helping you find a part vs the guy who looks on the computer, shrugs his shoulders and says nope no Packard listing. Link to comment Share on other sites More sharing options...
Guest imported_Speedster Posted February 2, 2007 Share Posted February 2, 2007 Since the Moderator asked for no more Negative comments about the vendor in question, I can Not make comments at this time. <img src="http://forums.aaca.org/images/graemlins/frown.gif" alt="" /> Link to comment Share on other sites More sharing options...
rybikowsk Posted February 2, 2007 Author Share Posted February 2, 2007 I did not go to kanter for a low price, I knew there were places with lower prices, I went to support a company that is trying to supply parts for our packards, I guess no good deen goes unpunished. carpe diem. mike r Link to comment Share on other sites More sharing options...
West Peterson Posted February 2, 2007 Share Posted February 2, 2007 Fred has just returned from several weeks on the road. I'd give him a call if I were you. Link to comment Share on other sites More sharing options...
DanW Posted February 2, 2007 Share Posted February 2, 2007 Hello,I was advised of this post This morning. I have Contacted Mr. Rybikowski regarding his Issues with our Tune Up Kit. It Seems he was Shipped the wrong kit. I am sending him the correct kit. I would also like everyone to Know we stand behind our products and services. If any one has issues with our parts or service you may contact me @ 1 800 526 1096 x 307 or dan1@kanter.comDan WingetSales ManagerKanter Auto Products Link to comment Share on other sites More sharing options...
bernardi Posted February 2, 2007 Share Posted February 2, 2007 Dan - Link to comment Share on other sites More sharing options...
bernardi Posted February 2, 2007 Share Posted February 2, 2007 Dan - Thanks for the quick reply. I'm sure everyone on this thread appreciates your response and standing behind your products. My experience has always been good. Link to comment Share on other sites More sharing options...
Peter J.Heizmann Posted February 2, 2007 Share Posted February 2, 2007 Dan, Thank you for responding to my e-mail. On the AACA Forum, we try our best to keep a level playing field.Regards,Peter J... <img src="http://forums.aaca.org/images/graemlins/grin.gif" alt="" /> Link to comment Share on other sites More sharing options...
Bill Kennedy Posted February 3, 2007 Share Posted February 3, 2007 I have no experience with Kanter but have bought a lot of parts from Max Merritt and have had both outstanding service and good quality parts. Link to comment Share on other sites More sharing options...
rybikowsk Posted February 3, 2007 Author Share Posted February 3, 2007 good news, dan of kanters called me,he was very concerned about my parts problem, he is going to put everything right. I could ask no more then that. all's well that ends well. carpe diem. michael r Link to comment Share on other sites More sharing options...
Guest imported_Speedster Posted February 3, 2007 Share Posted February 3, 2007 As my GranPa used to say:"If you Holler Loud enough and Long enough, eventually the Right Person will Hear you." <img src="http://forums.aaca.org/images/graemlins/wink.gif" alt="" /> <img src="http://forums.aaca.org/images/graemlins/grin.gif" alt="" /> Link to comment Share on other sites More sharing options...
Guest imported_PackardV8 Posted February 3, 2007 Share Posted February 3, 2007 Speedster. Try this one: "The squeeky wheel gets the grease". OR gets replaced. (or even deleted???) And there are many here among us that really don't care which one happens. Amen and Amen. Link to comment Share on other sites More sharing options...
Guest imported_PackardV8 Posted February 3, 2007 Share Posted February 3, 2007 Ribokowski wrote: "carpe diem. michael r ".OR: Noli ti illegitimus carborundum. Link to comment Share on other sites More sharing options...
Clipper47 Posted February 3, 2007 Share Posted February 3, 2007 Or: Caveat emptor ? Link to comment Share on other sites More sharing options...
Guest imported_Speedster Posted February 3, 2007 Share Posted February 3, 2007 Okay Guys, We Speak American, around Here. <img src="http://forums.aaca.org/images/graemlins/mad.gif" alt="" />..... <img src="http://forums.aaca.org/images/graemlins/grin.gif" alt="" /> (You're Scarein' the Visitors.) <img src="http://forums.aaca.org/images/graemlins/shocked.gif" alt="" /> <img src="http://forums.aaca.org/images/graemlins/grin.gif" alt="" /> At least some Do, Personally I speak Texan. <img src="http://forums.aaca.org/images/graemlins/wink.gif" alt="" /> <img src="http://forums.aaca.org/images/graemlins/grin.gif" alt="" /> Link to comment Share on other sites More sharing options...
Peter Gariepy Posted February 5, 2007 Share Posted February 5, 2007 FYI-Hello,I was advised of this post This morning. I have Contacted Mr. Rybikowski regarding his Issues with our Tune Up Kit. It Seems he was Shipped the wrong kit. I am sending him the correct kit. I would also like everyone to Know we stand behind our products and services. If any one has issues with our parts or service you may contact me @ 1 800 526 1096 x 307 or dan1@kanter.comDan WingetSales ManagerKanter Auto Products Link to comment Share on other sites More sharing options...
Twitch Posted February 6, 2007 Share Posted February 6, 2007 For my part I have found fuel and oil filters, plugs, points, condensers, caps and rotors in stock at NAPA. Link to comment Share on other sites More sharing options...
rybikowsk Posted February 7, 2007 Author Share Posted February 7, 2007 more good news, yesterday I recieved a package from kanters It included a free return lable for the wrong parts, It had original packard autolight points and condenser in their packard boxes also a rotor button and a dist cap. this is great service. malo mori quom fodari michael Link to comment Share on other sites More sharing options...
Clipper47 Posted February 7, 2007 Share Posted February 7, 2007 That's great I think Kanter was trying prodesse quam conspici. <img src="http://forums.aaca.org/images/graemlins/smile.gif" alt="" /> Link to comment Share on other sites More sharing options...
Guest David W Posted October 23, 2007 Share Posted October 23, 2007 I also have a 33 CP 6v Trippe light that I'm looking for new bulbs for. The 1137 part number only brings-up 12v. Could you share the NAPA part #. Thanks Link to comment Share on other sites More sharing options...
Clipper47 Posted October 24, 2007 Share Posted October 24, 2007 The 33CP bulbs which I bought from NAPA for my Trippes were # 1133. They are also made in quartz halogen versions as well but not sold by NAPA. Link to comment Share on other sites More sharing options...
Owen_Dyneto Posted October 24, 2007 Share Posted October 24, 2007 Ive been buying Packard parts from Kanter's for nearly 40 years with generally very good and occasionally just excellent service and can't recall a single significant problem. Also Dan is a true Packard enthusiast and gives quite unselfishly of his time to help other Packard folks with their problems.That said, I really can't understand why someone would want the vagaries of mail order parts when they can walk into almost any autoparts store and get distributor caps, rotors, points, condenser, ballast resistor, generator and starter brushes, etc. for most any Packard from 1941 and up (and some earlier) across the counter in either NAPA/Echlin or Standard Ignition brands. If a part# listing is needed, let me know and Ill try to post it. Link to comment Share on other sites More sharing options...
rybikowsk Posted October 24, 2007 Author Share Posted October 24, 2007 Its not difficult to understand why I would purchase from kanter insteed of buying locally, I explainded this early in this thread.I paid kanter more then I could have paid locally because I was trying to support a company that trys to provide parts for our packards. I realize that this attitude is foreign to some people I hope this explains why to owen-dyneto.m.rybikowsky Link to comment Share on other sites More sharing options...
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