knobless

34 Dodge front shocks

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Question , sent shock out for rebuild, over a month ago, told the shock had a crack in the “ ear” and needed to be sent out to weld, anyone hear this term  “ ear” ?  I looked over the shock before I shipped I saw nothing wrong with it what am I missing, will not name company at this point, I better get the same shock returned this car is original , if the part has been switched , I will be naming company! 

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Could the so-called "ear" be the flange that bolts to the frame?  I hope you took detailed pics of what you sent.

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