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CCCA magazine problem


K8096

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I got my The Classic Car in the mail yesterday. I was surpised to find it was not in its usual clear plastic protective covering, but rather it was completely unprotected and the address label was affixed to the front cover. I contacted two other CCCA friends in my area, and their magazines were delivered the in the same fashion. I assume this was an error on the part of the print shop who puts these together & mails them out, and not a cost cutting measure by the club. My magazine was a little wrinkled from going through the post office machinery, and I'm having a hard time getting the address label off cleanly. To the powers that be: please tell me this was a one time mistake and not a permanent change. Thanks!

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I have been informed that this was a one-time error by the printer. It is definitely not a policy change. Most members save The Classic Car magazine, for good reason, and labels should not have to be removed from the cover. I will keep everyone posted as I get more information.

Jon Lee

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Guest Chuck Conrad

The color pictures of the Rolls-Royce inside this issue are stunning. Good stuff. I was disapointed by the shipping method though. It's not the way it is supposed to be. At least mine arrived in decent shape, which is more than I can say for most of the other things they crammed into my mailbox. Whoever does it is very good at shredding things.

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Tom Goad, V.P. of Publications, is working to get the problem solved. I have been asking members about the condition of their magazines and, so far, about 1 in three has noted some degree of damage and no one is happy about the sticker over the cover photo. When there is more news, I will post it.

Jon Lee

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If you have received a magazine with damage, please give a call to Club Headquarters at your earliest convenience. Toni is coordinating with the printer to replace any damaged copies, at their expense, and shipped to you in a wrapper. I don't think this will happen again.

Thank you all for your patience. By the way my own copy arrived without a mark on it, other than that silly sticker over the rear quarter of a fabulous Rolls-Royce.

Jon Lee

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