HORRIBLE SERVICE AT GM HERITAGE CENTER

[Guest imported_Fiesta]

I've been trying to search the GM Heritage Center to find out some info about a car I own. I left many messages to call back and nobody ever returns the calls or answers the phone. I tried calling again this whole past weekend and the mailbox is full so now I can't even leave messages. Does anyone here ever got a hold of these people? Do they actually exist? Do I have the right number 586-276-0695?

[6219_Rules]

The only way I was able to do it was through the application for information with a $50.00 check!

I did get my information and in a fairly timely manner but I cannot say I ever got them on the phone.

There is an online version of the application on the CLC website. I hope that helps.

Click here

[Centurion]

MrJamo, what year and make of GM car are you seeking information for? If you are seeking information for a Buick, you will likely have greater success by contacting the Sloan Museum's Buick Gallery and Research Center in Flint, Michigan. Here's the link: Buick Gallery and Research Center

[Guest imported_Fiesta]

I have a 1953 Oldsmobile Fiesta. I put the message on the Buick forum because it is also GM and is the most viewed forum.

[NTX5467]

What type of information are you searching for? Might not the Olds museum in Lansing be of help? There should be a link to it on the Olds Club of America website, I suspect. The link to their website is on the left hand portion of the BCA Forum page. It could well be that the information you desire is available from existing archives in the Olds Club website or articles in their club magazine.

It is highly possible that the GM Heritage Center research section is staffed by volunteers (as other similar operations are) AND that it's only open during the week and "normal business hours". Not to mention (as with other similar operations) that a "donation" is required to initiate research or there is a fee schedule for such.

Enjoy!

NTX5467

[Cadguy]

Sorry you are having trouble reaching us. The Heritage Center is a new facility and we are still figuring out best processes. Until we get the archive fully populated and establish a web site,the best way to reach the heritage Center for information is by post. General Motors Heritage Center 6400 Center Drive, Sterling Heights, Mi. 48312 The GMHC is Currently offering Buildsheets for Cadillac's 1903 through 1970. The buildsheet is document that shows how the vehicle was configured when it left the factory. Information varies on these buildsheets in some earlier year's the first destination ie. dealer,distributor and very rarely first owner. Mostly information on trim,options,style and type of body. If interested send check or money order $50.00 payable to General Motors along with the complete VIN and under hood data plate information.

Oldsmobile is offering a VIN decoding service if interested send $25.00 check or money order payable to General Motors along with Complete VIN and underhood data plate information.

Unfortunatly Cadillac is the only division to have kept this information for the early years. Limited invoice information 1978 and up is available through GM vehicle Fulfillment vehicleinvoice@gmmediaarchive.com

Hope this helps...

[NTX5467]

THANKS for that great information!

Seems like I read (in one fo the Pontiac enthusiast magazines, a few years ago) that Pontiac Division had an extensive archives of vehicle information. I got the impression that they could go "farther" with inquiries than other GM divisions could.

Thanks again for the GMHC information! In the future, could it be a venue for marque car show events and meetings? Is Jon Moss still in charge of "the fleet"? Just curious . . .

Perhaps we could have a link to the GMHC, Roberta?

Thanks,

NTX5467

[Guest 70 Electra]

NTX5467,

Jon Moss retired some time ago.

[NTX5467]

Greg, I knew that Jon retired from his position with Chervolet, but he then appeared on "My Classic Car" and escorted Dennis Gage through one of the warehouses which house many of the GM concept and former show cars, plus some "heritage" vehicles. It looked like he was somehow involved in that operation now, as something of a "post retirement" employment (which GM seems to like former executives that are into cars be involved with--somebody they trust and who also might have a "vested interest" in seeing that things are done correctly). That show aired a little over a year ago. They even took some of the low mileage, stock vehicles out for a test drive in an area park (might have been a part of the proving grounds or something). One was a first year Skylark convertible! This was in the pre-GMHC days.

I really liked the time they got Jon Moss and Ford's Colletti together at the drag strip. It was highly amusing as Jon coolly towered over Colletti and confidently smiled as the modified Camaro beat the more highly modified Mustang (that Colletti said could beat any Chevrolet!).

The Mustang's 429-style motor broke rocker arms and the Ford guys had to scour the whole MI area to find some. The Camaro snapped an axle shaft at the starting line and the whole assembly was changed inside of 30 minutes.

But the real "cooker" was when Colletti was looking at the Camaro. Last time he saw it, it had a different intake setup and he felt his Mustang would eat it alive. When he walked over to see the Camaro, a "That isn't the same intake you had on it last time!" remark came out, like "Whoops! Might have to work a little harder today with this one". Highly amusing! It was priceless.

Enjoy!

NTX5467