Guest Rob J Posted January 27, 2012 Share Posted January 27, 2012 I placed a small order with Mark a few weeks ago, and received it in a timely manner. When I received the part, the manufacture had put the wrong sleeve in the bag. Called up Mark, and immediately he was aware of the problem and said he'd send me out the right sleeves. Sure enough, two days later, I receive them in the mail.Thanks Mark, we need more vendors like you. I'll gladly be giving him more business in the future.Rob. Link to comment Share on other sites More sharing options...
1965rivgs Posted January 27, 2012 Share Posted January 27, 2012 Rob, Over the years I have repeatedly heard good things about Mark; some other vendors not so, Tom Mooney Link to comment Share on other sites More sharing options...
Guest Kinmann Posted January 28, 2012 Share Posted January 28, 2012 I absolutely agree! We need to report the good and the bad....I had the displeasure of buying a part back in September from a fellow and have never recieved it after several months of back and forth emails about it being sent, not being sent, hospitilazations, etc. It's not even funny....quite ridiculous. However, it was a learning experience. I've mentioned his name a few times when discussing with individual people, and all but 1 has had the same experience or know of him and nothing had been mentioned about him on this forum. I've given him a last chance effort to make it right. Supposedly, this time it has been shipped, but when pushed for tracking #'s, he conveniently is not around them, they are back at home, etc.I will post my story, with back-up email's if my part does not arrive by friday.I appreciate the post on Mark!I've had great experiences with CARS, Inc. also...great service, always recieve my purchases within a few days.Thanks again, Kinmann Link to comment Share on other sites More sharing options...
RivNut Posted January 28, 2012 Share Posted January 28, 2012 If you're an ROA member and the vendor is advertising in the Riview, Ray Knott, director/editor, would appreciate knowing about this. He does not allow shady vendors to use the Riview for advertising.Ed Link to comment Share on other sites More sharing options...
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