there is a bolt which holds the strap to the door. if its not in the back of the strap, you might want to look next to the seat, and see if its fallen there. when you put the bolt back in, (10mm) just loop the vinyl over the bolt to cover it up. while you're at it, tighten up the front bolt; I'll guarantee its loose, too. the door panel is held on by the most ingenious fastners I've ever seen; they're pretty much idiot-proof (I should know!) if their looseness is relatively recent, its probably connected to the loose door pull. just push gently, and they should go right back in, just make sure you get the top of the door panel under the black channel molding. hope this helps.