I recently purchased a very nice looking 1963 Buick Electra 225 Convertible. The car was in Florida and I live in metropolitan Chicago, so after doing a little shopping around, I arranged for enclosed carrier shipping with a broker called National Transport, LLC. They actually talked me out of paying for more expensive guaranteed pickup and delivery dates because I was arranging transport so far in advance. I think their price was very reasonable (~ $900). They were about three hundred dollars more expensive than the cheapest carrier, but more than several hundred dollars cheaper than the pricier carriers. However, they didn't live up to the expectations I had formed based on the marketing hype of their web site, which states: Typically people who want to have their racing, customized, classic or exotic vehicles transported will opt for this service but anyone can request enclosed auto shipping. For a small extra expense you can ensure a safer journey for your vehicle. National Transport LLC offers a full-service transportation solution for the shipment of your valued vehicle. We are dedicated to the care and delivery of your vehicle and have spent years perfecting safe, reliable, and affordable methods of enclosed car transport. By finding the best methods for enclosed auto transport along with the best types of enclosed auto transport trailers and providing excellent customer service, we have been able to consistently deliver treasured transports time and time again. We wouldn't call ourselves an enclosed auto shipping company if we couldn't live up to these standards. I will not use National Transport again, nor would I recommend them. The vehicle was not picked up on the date I was initially told it would be collected, and I was not kept informed during the process. Communication was terrible. After making the initial arrangements, I was given the dates for pickup and delivery and told by National Transport that the driver they contracted would be in contact with me and with the seller to schedule pick up and delivery times well in advance of his arrival. Well, the day of expected pickup arrived and the driver had not been heard from. I had to keep calling National Transport for information. They would put me on hold and contact the driver or the driver's trucking company. The story was always a variation of the same theme. The driver was delayed for this reason or that, but he would pick up the vehicle "tomorrow." When I complained about this, I was "reminded" that I had not contracted for guaranteed pickup and delivery dates. The driver finally showed four days after he was expected; and instead of a specialized enclosed car trailer, his rig was a standard box type semi-trailer, with a high deck and a very steep ramp. In fact, when the car was delivered I watched as the exhaust system scraped against the rear edge of the semi-trailer deck as the car was backed down the ramp. This is not what I expected from a company that touts its specialty enclosed auto shipping service. Another mistake I made was agreeing to delivery after 6pm, when the driver called me the day after he picked up the vehicle. I shouldn't have agreed, but I was already anxious about the car being late, and I wanted it in my garage safe and sound. Unfortunately, delivery after 6pm in Chicago, in February, meant that the driver arrived after dark, making inspection of the car next to impossible. The next day, when it was too late to get any satisfaction from either the trucking company or the seller, I discovered a chip in the center of the windshield. I don't remember seeing a chip in the glass when I flew down to Florida to inspect and purchase the car (and I was quite thorough). My experience was not nearly as bad as some of the horror stories already reported here. I was actually very lucky not to become another car shipping horror story. I wish I had read these posts before arranging my car shipment. I would have gone with another carrier and would have had more peace of mind. Live and learn. I hope that knowing about my mistakes will help others avoid making the same mistakes. Ike