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Very slow page loads for unread content


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I have noticed that page loads are super slow when clicking on "unread content". It doesn't make much difference if I try a different computers with different operating systems. Internet speed doesn't make a significant difference.

Page loads are normal when clicking on specific forums.

Why is it so slow when I want to read "unread content"?

 

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I'm not imagining this issue. I really haven't seen much difference in the lag time whether I'm using a T1 connection at work and my dismal DSL connection at home. Is it the traffic at this site's sever or something else? I really don't enjoy this website because of this. I'm not having delay issues with any other website I frequent.

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On 4/28/2018 at 1:12 AM, Bleach said:

I'm not imagining this issue. 

 

Yes, I am imaging it too. I frequent another forum that uses the same forum software with no apparent delay.

 

It takes at least 5-10 seconds to load an unread post. Happens both on my phone and PC.

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It's been going on for at least a couple of week for me .

 

4 hours ago, maok said:

 

Yes, I am imaging it too. I frequent another forum that uses the same forum software with no apparent delay.

 

Mack, what's the address of the other site you visit so I can compare?

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59 minutes ago, Peter Gariepy said:

We are hosted by Invision Power, the company who provides the software. And our performance have been pretty solid. 

 

Is this his a recent thing for those experiencing slowness?  How long?

 

I use both mac and pc without issue   

 

Peter

 

 

About nine days, since there was a short outage or upgrade.  Most pronounced on my Windows 8.1 tablet with IE--occasional timeout 504 codes, almost as bad on my super-galactic Win 10 desktop running latest Firefox.

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I'm doing my homework, but from everything i see the performance of the site has not change much at all over time.

 

Speed is subjective... so I'm curious if any of you have got anything more subjective to show me? 

 

For example, post a screen dump of the results of this test:

 

https://tools.pingdom.com/#!/egNdBj/forums.aaca.org

 

(How to do a screen dump: https://lifehacker.com/5825771/how-to-take-a-screenshot-or-picture-of-whats-on-your-computer-screen)

 

 

Screen Shot 2018-04-29 at 7.42.28 PM.png

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Peter,

 

It looks like running it from various servers, gives very different results. Some of the servers further away actually had decent scores for me. I am certainly not an expert but it looks like there are possibly some internet bottlenecks in various location(s) of the US that might be influencing the very different experience that different users are experiencing in accessing the site from their particular location.

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Hi Peter,

 

I have  noticed a slowness to the site for about the last week.  I don't see any slowness in loading the login page and then loading the main forum page (both those load in under .5 seconds from several different devices and different ISP subnets I tested).

 

I see most of slowness of "page loading" related to a page waiting on the backend updating/finding the new content requested.

 

I attached a page trace to running a "My Stream" from my account.  The entire page load took about 23 s with almost 22 s just waiting for the backend to find and make accessible the content requested. - Bob

 

 

 

Edited by vwlfan (see edit history)
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Hi Peter,

 

I have  noticed a slowness to the site for about the last week.  I don't see any slowness in loading the login page and then loading the main forum page (both those load in under .5 seconds from several different devices and different ISP subnets I tested).

 

I see most of slowness of "page loading" related to page waiting on the backend updating related to finding the new content requested.

 

I attached a page trace to running a "My Stream" from my account.  The entire page load took about 23 s with almost 22 s just waiting for the backend to find and make accessible the content requested. - Bob

 

 

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For those with speed issues.  What type of connection do you have to the internet?  Are you using a firewall?  Give me as much detail as possible.

 

Keep in mind, i have few complaints and my personal access is to the forum is plenty fast. Also, the site resides on Amazon Cloud. Cant get much faster than that.

 

I'm not saying you are not having problems.... but I cant fix something I cant replicate or diagnose.

 

Peter

 

 

-----

 

ping forums.aaca.org

PING r277599.tryinvision.com (13.33.25.142): 56 data bytes

64 bytes from 13.33.25.142: icmp_seq=0 ttl=252 time=18.830 ms

64 bytes from 13.33.25.142: icmp_seq=1 ttl=252 time=26.097 ms

64 bytes from 13.33.25.142: icmp_seq=2 ttl=252 time=17.947 ms

64 bytes from 13.33.25.142: icmp_seq=3 ttl=252 time=13.986 ms

64 bytes from 13.33.25.142: icmp_seq=4 ttl=252 time=13.283 ms

64 bytes from 13.33.25.142: icmp_seq=5 ttl=252 time=14.234 ms

64 bytes from 13.33.25.142: icmp_seq=6 ttl=252 time=15.199 ms

64 bytes from 13.33.25.142: icmp_seq=7 ttl=252 time=34.485 ms

64 bytes from 13.33.25.142: icmp_seq=8 ttl=252 time=12.966 ms

64 bytes from 13.33.25.142: icmp_seq=9 ttl=252 time=12.673 ms

64 bytes from 13.33.25.142: icmp_seq=10 ttl=252 time=14.915 ms

64 bytes from 13.33.25.142: icmp_seq=11 ttl=252 time=26.499 ms

^[64 bytes from 13.33.25.142: icmp_seq=12 ttl=252 time=16.025 ms

64 bytes from 13.33.25.142: icmp_seq=13 ttl=252 time=31.392 ms

64 bytes from 13.33.25.142: icmp_seq=14 ttl=252 time=14.890 ms

64 bytes from 13.33.25.142: icmp_seq=15 ttl=252 time=14.016 ms

64 bytes from 13.33.25.142: icmp_seq=16 ttl=252 time=28.313 ms

64 bytes from 13.33.25.142: icmp_seq=17 ttl=252 time=29.765 ms

64 bytes from 13.33.25.142: icmp_seq=18 ttl=252 time=20.150 ms

^C

--- r277599.tryinvision.com ping statistics ---

19 packets transmitted, 19 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 12.673/19.772/34.485/7.005 ms

 

 

-----

 

 

traceroute forums.aaca.org

traceroute to r277599.tryinvision.com (13.33.25.188), 64 hops max, 52 byte packets

 1  192.168.0.1 (192.168.0.1)  2.400 ms  2.007 ms  2.553 ms

 2  10.80.0.1 (10.80.0.1)  21.572 ms  11.465 ms  9.651 ms

 3  100.127.77.14 (100.127.77.14)  12.195 ms  12.251 ms  14.169 ms

 4  100.120.100.40 (100.120.100.40)  14.730 ms  16.798 ms  14.072 ms

 5  68.1.0.191 (68.1.0.191)  15.673 ms  15.219 ms  22.813 ms

 6  52.95.219.142 (52.95.219.142)  16.351 ms

    52.95.219.144 (52.95.219.144)  39.182 ms  23.010 ms

 7  52.93.94.70 (52.93.94.70)  24.501 ms

    52.93.94.100 (52.93.94.100)  15.063 ms

    52.93.94.70 (52.93.94.70)  17.369 ms

 8  52.93.104.23 (52.93.104.23)  21.280 ms

    52.93.104.17 (52.93.104.17)  28.403 ms

    52.93.104.27 (52.93.104.27)  15.424 ms

 9

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21 minutes ago, maok said:

The speed issue is only related to the 'unread content' button.

 

Otherwise everything else is at full speed.

 

 

Exactly my experience in the SF Bay Area.  I always use "Unread Content" as default load when I log on, then after reading a thread go to "Unread Content" button.  Two 504 timeouts today but loaded quickly after hitting "refresh." 

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On 4/30/2018 at 10:26 AM, vwlfan said:

Hi Peter,

 

I have  noticed a slowness to the site for about the last week.  I don't see any slowness in loading the login page and then loading the main forum page (both those load in under .5 seconds from several different devices and different ISP subnets I tested).

 

I see most of slowness of "page loading" related to a page waiting on the backend updating/finding the new content requested.

 

I attached a page trace to running a "My Stream" from my account.  The entire page load took about 23 s with almost 22 s just waiting for the backend to find and make accessible the content requested. - Bob

 

 

 

 

Hi Peter

 

Here is related info from my testing:

  1. Devices used: Win10, Win 7, Mac OSX
    1. Results the same for all devices
  2. Browsers users : IE11, EDGE, Chrome, FireFox, Safari
    1. Results the same for all browsers
  3. Tested with no software or hardware firewalls
  4. ISP connections
    1. Local cable provider: 500mb up down
    2. DS3 provider : 1 gb up down
      1. Results the same on both IPS subnets
  5. Ping times look really good to the site
    1. Reply from 52.85.88.27: bytes=32 time=28ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=44ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=26ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=28ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=30ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=28ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=25ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
  6. But traceroute to the site hits a lot of time outs (probably DNS routing issues)
    1.   1    <1 ms    <1 ms    <1 ms  192.168.7.1
        2    13 ms    14 ms    12 ms  static-acs-24-154-32-1
        3     *        *        *     Request timed out.
        4     *        *        *     Request timed out.
        5     *        *        *     Request timed out.
        6     *        *        *     Request timed out.
        7    22 ms    21 ms    23 ms  10-1-3.ear3.Washington1.Level3.net [4.14.224.173]
        8     *        *        *     Request timed out.
        9    28 ms    26 ms    29 ms  4.14.156.166
       10    65 ms    47 ms    33 ms  52.93.4.71
       11    28 ms    29 ms    28 ms  52.93.4.0
       12     *        *        *     Request timed out.
       13    30 ms    29 ms    30 ms  54.239.45.19
       14     *        *        *     Request timed out.
       15    31 ms    30 ms    26 ms  server-52-85-88-38.jfk6.r.cloudfront.net [52.85.88.38]
Edited by vwlfan (see edit history)
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The speed issue is only related to the 'unread content' button.

 

Same here. That's the info I included in my OP, I think.

12 hours ago, vwlfan said:
  • Ping times look really good to the site
    1. Reply from 52.85.88.27: bytes=32 time=28ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=44ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=26ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=28ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=30ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=28ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=25ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
      Reply from 52.85.88.27: bytes=32 time=27ms TTL=241
  • But traceroute to the site hits a lot of time outs (probably DNS routing issues)
    1.   1    <1 ms    <1 ms    <1 ms  192.168.7.1
        2    13 ms    14 ms    12 ms  static-acs-24-154-32-1
        3     *        *        *     Request timed out.
        4     *        *        *     Request timed out.
        5     *        *        *     Request timed out.
        6     *        *        *     Request timed out.
        7    22 ms    21 ms    23 ms  10-1-3.ear3.Washington1.Level3.net [4.14.224.173]
        8     *        *        *     Request timed out.
        9    28 ms    26 ms    29 ms  4.14.156.166
       10    65 ms    47 ms    33 ms  52.93.4.71
       11    28 ms    29 ms    28 ms  52.93.4.0
       12     *        *        *     Request timed out.
       13    30 ms    29 ms    30 ms  54.239.45.19
       14     *        *        *     Request timed out.
       15    31 ms    30 ms    26 ms  server-52-85-88-38.jfk6.r.cloudfront.net [52.85.88.38]

 

Where do I find this info to post?

 

My home ISP connection is 4096/640 Kbps DSL.

I'll have to see what speeds I have at work but I haven't seen much difference difference in getting the unread content to load.

 

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11 hours ago, Bleach said:

The speed issue is only related to the 'unread content' button.

 

Same here. That's the info I included in my OP, I think.

 

Where do I find this info to post?

 

My home ISP connection is 4096/640 Kbps DSL.

I'll have to see what speeds I have at work but I haven't seen much difference difference in getting the unread content to load.

 

 

You can access/create this information from a command line prompt in Windows or OSX.

 

Once you have the command prompt open you can then run the ping command and the tracert command (for Windows)

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