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If you are suddenly having trouble accessing your web site to update using FileZilla or another FTP program, you may need to get the specific IP address from HIG.  Their servers are not accepting the text-based hostname.


Contact HIG Help Desk at HelpDesk@higherinfogroup.com


For immediate assistance or to reach the Helpdesk directly, call 844-225-5444. 


Bob Stein

Tidewater Region

Edited by Bob Stein (see edit history)
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