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stealthbob

Disaster

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Good God! Appalling!!!! Unbelievable!!!!! Can something like that even be fixed?

Ahhh, the answer is yes. I have a friend that put a roof on a mid 50's Caddy several years ago. The car had similar damage, and was in similar to better condition. Still, it is very sad to see what has happend. I hope you will come out on top. Dandy Dave!

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So sorry to hear about the damage to your fine car.

I have cars shipped all the time and years ago I had a similar experience, the entire car hauler flipped over on it's side and damaged five of may cars. It was a mess but I finally got paid and came out ok. From that time forward I do not let one of my cars in a car hauler without first having a certificate of insurance from the hauler. This way if there is damage you go directly to the insurance carrier and file an immediate claim. If a carrier won't provide the certificate he does not haul my car, simple as that.

Having to deal with damaged cars in the past, If this was my car I would let the insurance company take the car and go find another to replace it. It might take some time but the headaches will be much less. It's unfortunate that it was damaged, but these thing happen. Even if you did not get the insurance certificate there are ways of finding out who the trucker has coverage with,start with the state DMV where he is licensed.

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Sickening for sure, but an experienced body man can repair that without replacing the roof. If you have existing antique auto coverage, sometimes new acquisitions are automatically covered.

Yes. But his insurance shouldn't be made to pay.

The shipper should fix the car back to the state it was when they picked it up.

edit:

Ask your lawyer if you should go directly to the shipper's insurance company.......

Edited by bhambulldog
ask lawyer (see edit history)

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The advice I have received is to allow the process to continue, to have delivery made but not to my possession.

Basically the the damages need to be quantified by an estimate. So I am having it shipped to a good Antique Auto restoration shop in my area where they will provide a written estimate. I have tried to push them into accepting responsibility up to the value of the car and they returned with they need a written estimate to move any further.

One thing of note, I also said that they have admitted already careless negligence and the response I got was "Oh no, it was a mechanical failure" I was told from the first guy that the driver forgot to tie down the frame...now its a mechanical failure?

I reminded them of their reputation of being a high end car hauler and why I chose them, it would be a shame for them to have someone like me out there dissatisfied with the images that I have.

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Not to be a "D" or anything, but isn't a mechanical problem on their truck just as bad as negligence of the driver? Their insurance should cover that as well, I would think.

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Agreed...to me though it shows they are backtracking away from their responsibilities.

They may come through...which is why I have chose not to mention who they are.

In the end this stuff does happen, its how a company makes it right is what matters.

This is not done, rather it is quite preliminary...its also a very small claim considering they haul some heavy hitters.

Not sure if some of you guys know where I am coming from, why I am so banged up over this....I explained it at 54B which I will copy here:

Since I was little I always thought that Dad's Roadmaster was the car of cars, he went on about how it was the best car he ever drove. Teenage years hit and its just not practical but the thoughts were there, man how cool it would be to have one of those to drive.

Fast forward to my first post here, days after I just lost my 3rd dog in 2 years....I wanted the dream of DRIVING a 1954 Buick Roadmaster just like my Dad, hell now I wanted to get one so we as Father and Son could share the memories and create new ones. I found one and it ran and it was cheap! I had maybe 20 minutes total drive time, all of it white knuckled as I was feeling it out. I can still remember the shame I felt on the side of the road waiting for the tow ride back...I knew it was dead, I knew I did not have the money to fix it.

Next comes a cascade of poor decisions made purely on the high of finally getting a car like this and reading all the restoration posts. I think what happened was inevitable....I made it a 10 year project while deluding myself it was always one season away from the road.

The years have ticked by...4 of them, not one night I didn't fall asleep with the thoughts of what I might be like to drive around in a 1954 Buick....what have I done?

I can't afford a nice driver, anything I buy gets $2500 added to it for shipping. I only wanted something I could drive...no projects, I have one of those. I almost gave up, any car that was reasonable was not drivable. Then Harriet came by, the pictures were fuzzy and showed more rust than shine but once I heard the story I knew better...this was a very special car. This is one that I can afford AND drive. I bought it and started thinking of what is to come. Picking up my kids at school, the local 50's drive in....trips with Dad just driving around creating memories.

I was alive again, so very happy.....

You see this has nothing to do with bright sides or parts cars or future possibilities. This was for the now, the memories that are to made now from dreams past.

Now I may have another project I can not afford to put on the road....forgive me for loosing my Buick faith a little, forgive me of not seeing the bright side.

All I want to see right now is the road through the front window of a 1954 Buick.

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The Buick Gods are looking down upon me!

Thanks to everyone for their well wishes and Buick prayers because it worked.

I was called by the owner of the company...he is 78 years old and obviously a car guy.

He was appalled by what happened and wanted to personally express his apologies for what happened. He mentioned that he recognized the intrinsic value of such a car and was truly saddened that it was treated in such manner.

He continued to offer me the chance to come down a see it, all expenses will be covered including gas and hotel. He also wants to introduce me to his car restoration guy to see if I want it fixed down there. He has a history of Antique car restorations and should be able to do the work.

He continued and gave me his personal cell number and said to call him first for anything as he personally wants to take care of this and make things right.

I am going Friday, and likely won't use his offer of all the expenses but ya can't ask anymore than that.

Edited by stealthbob (see edit history)

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Now that's good news. I hope it all works out for the best.

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I can't help but think that maybe my posting here has had an effect? He is a car guy and they are a huge car hauler that deals with high end stuff.

It seems odd that a owner like this man would know to call me, also ask about calling me Robert or Bob?

My sig says Bob....all they had was Robert?

Regardless they (the owner) has come in with great respect, which is why I am so very glad I kept my head through this.

I posted that these things happen, the measure of a company is how they deal with the issue.

I hope I can proudly post the name one day of a great company that stood up to a mistake and made it right.

Edited by stealthbob (see edit history)

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Stealthbob,

That is great news! Man, after looking at the pictures, it was just plain awful to see. I am so glad for you that the owner of the company took charge to get involved personnally to make this whole for you. I have a feeling that when you come through Detroit this July, you will be grinning from ear to ear, driving this car to South Bend..I'll just fall in behind you in the caravan!!! :)

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I'm sure this isn't the first nor will it be the last time your shipper has had to deal with damage. Stuff happens. Sounds like the owner handled it as well as anyone could expect. The moral of your story is to be very sure the transporter you choose is fully insured before letting them load your car. I always worry about the many "fly by night" transporters who offer cheap hauling. Even though they all claim to be fully insured, are they really? Very sad for the car. You can never call it an untouched original again.

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Well I got to finally see her, the damage does not look as bad in person. Its isolated entirely to the center section of the roof, no side damage at all! Also the depression is not as deep as thought, the glass makes it look alot worse.

I have to say, I met a real gentleman yesterday. He is the owner of the company and has quite the history. He was a trucker his whole life, he shared many stories of his exploits over his 78 years. He gave me a tour of the facility and made a point to introduce me to every staff member I have been in contact with. You can just feel the respect they had for him as they interacted, almost like he was a father figure. Turns out, he is into restoration of old trucks (Transport Tractors) and was particularity proud of the one that was "All Original". Later we went over to his body shop guy...same thing this air of respect. I met the two guys who will take care of it, from the looks of their previous work I'm sure they will do a great job.

In all I was there almost 3 hours and was made to feel like the most important guy there...they will take care of the full repair bill and deliver it. I will still pay for the delivery. I maybe left some on the table there, I was so concerned about the damage getting fixed as it will be an extensive bill. Maybe I should have pushed at least for their margin on the haul but in the end I'm ok with it. No need for blood here, it was a mistake, I received a most honest apology and they are fixing it.

The neat part was I got to see her for the first time...wow! The dash is perfect, and the interior has great potential after a clean up. I will likely remove the seat covers, they are a little crispy. In all I am very pleased with the condition and can't wait to get her home!

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8477684122_d5f2b5b2c3.jpg

Edited by stealthbob (see edit history)

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Good to hear things are going to be taken care of. :D Oh, and did I mention that I really like the color combo. :cool: Dandy Dave!

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Good luck Bob. It sounds good as can be expected. Like you said, accidents happen. It's nice to hear that the employees have respect for the boss. Says they have been treated fairly, and you stand a better than average chance of being treated fairly as well. And on the bright side you'll have a brand new unpitted by life windshield. At least I hope they source a brand new one and not a used one. Looking forward to the after pictures.

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FYI, BCA judging allows cars in the Archival or Unrestored class to have one panel repainted, and still be eligible for Archival class. The roof would be considered "one panel". Any more repaint than that, and it would have to go into the regular 400-point judging class. Terrible shame, but it looks to me like the roof is repairable.

Pete Phillips, BCA #7338

Leonard, Tx.

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Well put...and thanks

" ..... What does this do to the level of it being judged as an Un-restored Survivor?"

Well, you could leave it like this and just drive it onto the judging fields stressing that it is indeed a survivor.

But seriously, when you signed the shipping agreement with them what caveats did the long paper small print have on it regarding shipping mishaps and declared extent of damages payable? If and when you signed their agreement you could of attached your own drafted rider agreement made out by you that detailed who pays for what if (like in this scenario) things go sideways and/or they sardine your car with ten other cars in a 8 car trailer. Even if you signed a limited liability agreement with them, they have a cursory responsibility to proceed, handle and secure your car in a professional and workmanlike fashion. Loading a transport in such a fashion so that it has through the mere normal limits of it's own suspension travel, the ability to make contact with other solid objects of potential destruction is a particular line item for breach and specific performance.

I would carry this battle flag and go for loss of value, utility and marketability including a separate amount in lieu of loss of future value dividends which can and could be attributed to it's established "survivor class" status at time of purchase and one of the points of consideration when purchasing the car in the first place. However with this said, was the hauler an established document concern or some cowboy firm with a truck and large trailer working for next weeks groceries?

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FYI, BCA judging allows cars in the Archival or Unrestored class to have one panel repainted, and still be eligible for Archival class. The roof would be considered "one panel". Any more repaint than that, and it would have to go into the regular 400-point judging class. Terrible shame, but it looks to me like the roof is repairable.

Pete Phillips, BCA #7338

Leonard, Tx.

After reading the latest and greatest regarding this evolving class judging about a month ago, I understood that it stated a given X percentage of total surface area could be new. Not just a panel but a given percentage of the total surface area of the car in question? Did I miss something regarding a clause referring to single panels?

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I would carry this battle flag and go for loss of value, utility and marketability including a separate amount in lieu of loss of future value dividends which can and could be attributed to it's established "survivor class" status at time of purchase and one of the points of consideration when purchasing the car in the first place. However with this said, was the hauler an established document concern or some cowboy firm with a truck and large trailer working for next weeks groceries?

All I have to say is after meeting the owner of the company and spending an afternoon together I would use them again in a heartbeat. I have not felt that level of respect from any business I have dealt with, ever.

It was not contrived nor a feign attempt to make me happy....it was if a good friend made a mistake, felt horrible and just wanted to make it right.

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