I sent two front shocks from my 38 buick for rebuilding, paid up front, they called to tell me one was not rebuildable, the other one was. This was in September, after a few calls, I am still waiting for the one shock that was rebuildable, a refund or an answer from CARS. I now try not to buy from them. I am using other sources, because of this shock incident, they have lost some bigger orders from me. I also ordered front interior kick panels for my 56 buick and the ones they sent did not resemble the ones in their picture, had to send them back.