I live in Franklin, TN, 16 miles south of Nashville, TN and have had to call for AAA wrecker service twice in the last month and been told I have 2-1/2 hours wait while sitting in heavy traffic with my 1965 GTO and another vehicle.
Not only do you have to stand in line and answer stupid identification questions to a pre-recorded message but the anguish of getting rear ended is unbelievable.
Yes I know its a metropolitan area that is growing by 100 people per day and yes I expect there is going to be somewhat of an hour delay but to be told that I have to sit I harms way for 2-1/2 hours and pay $300.00 annual fee for the privilege is a little much.
When I finally gave up and called Harpeth Towing a local towing outfit that used to have a AAA contract the dispatcher told me that she would have a wrecker out to me in 30 minutes and she did and then proceeded to tell me that AAA has become bad business to do any contract negotiations with because they do not pay wrecker services.
When the driver got me loaded up and we were on the way he told me that AAA has only 2 wreckers for the entire county of Williamson County (the richest county in the entire state of Tennessee) and Harpeth Towing has 15 trucks.
So I got my GTO home, paid the driver $99.00 and a $20.00 tip for helping me get into the garage; called Grundy the next morning and they said scan it into an email and send it, and I did and within a week I had my $99.00.
In talking with so many other people they are having the same problem and its not just here its in Florida and out in rural areas.
Their excuse when I visited the AAA store and complained is that they can't get companies to sign up with AAA. Wonder why if you don't pay them.
I only have this AAA membership for my truck and trailer and GTO for touring but the erosion of trust now is overwhelming and I am seriously thinking of dropping them.
Is any of our other members of AACA having troubles with AAA wrecker service in your area and out on the road going to and coming home from tours?
Thanks.
Stew Long
