Thank you for your thoughts. We think it has come apart or has a warped clutch plate inside- but we will try what you have suggested as it needs to come at least that far apart anyway. I am not sure where you are located- but my technician, Fred, would very much like to speak with you if you'd be willing to take call from him. We are in the southeastern quadrant of Pennsylvania- and if you are willing to take a call- would you e-mail us at lastchacegarage13@verizon.net with your telephone number and the best time to call? Thank you!