thanks for your reply, i tried to lift the door and forcebly pull on it with no luck. i was wondering if there might be a way to open the door from the inside by working the door catch somehow. i spent 3 hours trying this, also with no luck.
i have a door that won't open. all the linkage seems to be in place, but the door won't go beyond the initial release. can anyone help me open my door? thanks