| Re: Cars & Parts I had been a subscriber since 1982. Through some mistake on my part I neglected to send my renewal in on time (Had to do with the renewals coming much much earlier than the true due date). I soon became aware that I was missing three issues. Since I had sent my renewal some time before this, I called and was informed that they would provide the current and the last issue, not the third. I was willing to pay (or shorten my subscription) but was told it couldn'y be done. I wanted this issue to maintain my continuity from 1982, and since they would not work with me, I cancelled on the spot and requested a refund. I got the refund and then wrote a letter to the publisher about what was happening to a 27 year subscriber because of some customer servicce policy. I never got a reply and now after 3 months, I don't miss it. |